Privacy Policy ; Last Updated on: January 01, 2026
This privacy notice provides information on how TGB collects and processes your personal data when you use TGB’s services or platforms in connection with the TGB World Platform, TGB Maps Platform and TGB Cloud Services Platform. It is important that you read this privacy notice together with our website privacy policy which contains more detailed information about our data processing and can be accessed here.
“The Green Bridge GmbH” (TGB) is a German corporation with an office at Lauterbachstrasse 5a, 82538, Germany. Any comments, concerns, complaints, or questions regarding our Privacy Statement may be addressed to info@the-green-bridge.com.
The type of personal information we collect depends on how you are specifically interacting with us and which Services you are using. Generally, we collect the following categories of personal information:
We collect data from and about you through direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by email or otherwise. This includes personal data you provide when you:
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground, we are relying on to process your personal data where more than one ground has been set out in the table below.
| Purpose/Activity | Type of data | Lawful basis for processing |
|---|---|---|
| To register you as a new customer | (a) Identity (b) Contact | Performance of a contract with you |
| To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us. | (a) Identity (b) Contact (c) Financial (d) Transaction | (a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) |
| To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey | (a) Identity (b) Contact (c) Profile | (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
| To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | (a) Identity (b) Contact (c) Technical | (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise) (b) Necessary to comply with a legal obligation |
| To inform you about the Product updates and special offers | (a) Identity (b) Contact (c) Profile | Performance of a contract with you |
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We use the information we collect in order to operate, deliver, and maintain our Services. For example, by recording and sharing a Snap or, if you share your location in Mobile App, we deliver our services of Snap Recording, Work Session Management, Route Tracking and other available module workflows. We also use some of your information to help keep our products up to date, for example to make sure that our Services work with the latest operating systems and devices.
Our teams are constantly brainstorming new feature ideas and ways to improve our services. To achieve this, we develop and refine the algorithms and machine learning models that power these features and services. These models analyze large datasets to identify patterns or make predictions and may include generative AI features—artificial intelligence capable of creating text, images, or other media by learning from training data and generating new content with similar characteristics. We apply these models to enhance personalization, advertising, safety, security, fairness, inclusivity, augmented reality, and to detect and prevent abuse or violations of our Terms of Service. While your data helps us determine the best improvements, we are committed to protecting your privacy and only use the minimal amount of personal information necessary to enhance our features and models.
We use the data we collect to uphold our Terms of Service and comply with legal requirements. This includes investigating and taking action against conduct that violates our Terms, policies, or the law, as well as responding to law enforcement requests. For example, if illegal content is posted on our platform, we may need to take enforcement action in line with our policies. In certain situations, we may also share your information to assist law enforcement, escalate safety concerns to relevant authorities, or meet our legal obligations.
In some cases, when you engage with our Services, we may ask for your explicit consent to use your information in a new or specific way, beyond what is outlined here.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We retain personal information in accordance with our enterprise records retention schedule, which varies by Service, business function, record classes, and record types. We calculate retention periods based upon and reserve the right to retain personal information for the periods that the personal information is needed to: (a) fulfill the purposes described in this Privacy Statement, (b) meet the timelines determined or recommended by regulators, professional bodies, or associations, (c) comply with applicable laws, legal holds, and other legal obligations (including contractual obligations), and (d) comply with your requests.
We share personal information for the purposes set out in this Privacy Statement and with the following categories of recipients:
TGB is located in Germany. During your use of our Services and your interactions with us, your personal information may be transferred outside of your home country and may be stored in and accessed from multiple countries. Whenever we transfer personal information to other jurisdictions, we will ensure that the information is transferred in accordance with this Privacy Statement and as permitted by applicable data protection laws.
In certain circumstances, local data protection laws (such as the GDPR) may give you rights with respect to personal information if you are located in or are a resident of that country, state, or territory (including if you are located in the EU/EEA). Such rights are in general to:
As our organization changes over time, this Privacy Statement is expected to change as well. We reserve the right to amend the Privacy Statement at any time, for any reason, and without notice to you other than the posting of the updated Privacy Statement on our Services. We may e-mail periodic reminders of our notices and terms and conditions, but you should check our Services frequently to see the current Privacy Statement that is in effect and any changes that may have been made to it.
We use cookies to ensure you get the best experience on our website. For more information on how we use cookies, please see our cookie policy.
By clicking"Accept", you agree to our use of cookies.
Learn more.